Returns & Exchanges
We want you to be completely satisfied with your luxury leather goods, which is why we offer a 60-day return window for all unused items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your experience remains as premium as our products.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original Harber London protective dust bags and secure them inside the original shipping box or similar sturdy packaging.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your parcel, ensuring no old labels are visible.
- 4.Drop Off and Track
Hand your package over to the designated courier service and retain your receipt; once received and inspected at our workshop, your refund will be processed within 5-7 business days.
